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Terms of Use

Please read before visiting our Website.

By using this site, the User agrees to the terms and conditions in force at the time of use.
These terms and conditions may be changed at any time and without warning. The User is therefore advised to consult the terms and conditions at each visit to the site.

This website, and all personal information collected from users of this site, is owned solely by "Galakiwi Aventuras S.A.". In these Website Terms references to "Galakiwi", "we", "us", "our", are references to "Galakiwi Aventuras S.A.".

Galakiwi Aventuras S.A.
Charles Darwin Avenue
Puerto Baquerizo Moreno
San Cristobal
Galapagos Islands

1. Data Use and Privacy
Galakiwi is committed to protecting Users’ online privacy and personal data. Any personal information communicated by the User following a request for information via the Site will be protected by Galakiwi.

This information is required to respond to Users’ requests, to better know Users and to inform them about our products and services through a variety of media. This information is only used by Galakiwi and will not be transferred to any third parties, unless required for the fulfillment of a travel request, such as, but not limited to passing on names and passport details to an airline.

Users may therefore receive commercial offers or information from Galakiwi following their request for information. Regarding email messages, the User may at any time ask to be removed from our mailing list through the unsubscribe link featured on all our emails.
The User reserves the right to access, modify, rectify or remove any personal information at any time. He or she may exercise this right by sending an email to info@galakiwi.com.

2. Site use
No warranty to the User is provided concerning the following:
(a) The absence of anomalies, errors and bugs liable to affect navigation on the Site or the implementation of any functionality proposed on the Site, or even the use of software accessed on or through the Site
(b) The possibility of correcting anomalies, errors or bugs
(c) The absence of Site breakdowns or service interruptions
(d) The Site’s compatibility with specific materials or configurations

Galakiwi is in no way responsible for failures due to third-party software, regardless of whether these are incorporated into the Site or provided via the Site. Galakiwi is in no way responsible for any damage, direct or indirect and/or immaterial, foreseeable or unforeseeable (including loss of profits or opportunities) linked to the provision and/or use or the total or partial failure to use the Site functionalities, including the responsibility associated with any viruses likely to infect the User’s computer equipment.
In any case, the User acknowledges that he or she takes into account the characteristics and limitations of the Internet, and in particular its technical performance, the response time for consulting, requesting or transferring data and the risks linked to online security.

3. Authorization of Use of Information
By requesting travel services from Galakiwi, you are authorizing Galakiwi to obtain your personal private information and/or to provide your personally identifiable information to those third parties that we deem necessary to provide you with the service that you have requested and to provide the type of information that we deem is required as an integral part of booking your tour and travel arrangements. By requesting travel services from us, you are certifying that all information that you provide to us will be accurate, complete and current and that you are not and have not knowingly provided us with any false information. Galakiwi takes your privacy seriously, however we are not responsible for, and cannot be held accountable for, the manner in which third parties handle or protect your personal information.

4. Hyperlinks to third party sites
The User can access third-party sites through hyperlinks present on the Site. Galakiwi cannot be held responsible for the information posted on third-party sites nor third party sites’ handling of Users’ personal data, which remains the sole responsibility of these sites. The inclusion of these links in no way indicates Galakiwi's endorsement, support or approval of the content, advertising, products, services, policies or other materials on or available from such web sites.

5. Hyperlinks to this Site
Galakiwi does not authorize hyperlinks to its Site, regardless of the type of link, without prior written consent.

6. Intellectual property - copyright
This Site is the copyrighted property of Galakiwi. This Site and the content provided on this Site may not be copied, reproduced, republished, uploaded, posted, modified, transmitted or distributed without the written permission of Galakiwi, except that you may download, display and print one copy of the materials presented on this Site on a single computer for your personal, non-commercial use only. Unauthorized use of this Site and/or the materials contained on this Site may violate applicable copyright, trademark or other intellectual property laws or other laws. Photos on this site are under copyright of Galakiwi, Crystal Hightower, Paul Kennedy Photography and/or Red Hunt Travel.

In addition, the User may not by any means introduce any information that may modify or damage the Site’s content or presentation.

7. Responsibility
All information accessible via the Site is provided "as is". Galakiwi provides no explicit or implicit warranty and assumes no responsibility regarding the use of this information.

The User agrees not to transmit to the Site any information that may lead to civil or penal liability and agrees not to divulge via the Site any information which is illegal, libelous or against the public order.

8. Cookies
This site places a cookie in the User’s computer. A cookie does not enable Galakiwi to identify the User. As a general rule, it records information regarding User navigation (pages consulted, time and date of consultation, etc.) for each visit. Refer to our "Cookies Use" policy for more details.

9. Purchasing
When you purchase products or services from this site, you are agreeing to the applicable rules and regulations (including refund and change penalties) and you must read them before continuing.

10. Passwords
You acknowledge that Galakiwi will know passwords that you use to access the traveler and agent account sections of the Site. You acknowledge and agree that you are solely responsible for maintaining the confidentiality of your information and passwords, and accept responsibility for all activities that occur under your account or password. Galakiwi takes no responsibility and assumes no liability for any content posted or submitted by you or any users of your account.

11. Indemnification
You agree to indemnify and hold Galakiwi and its affiliates, officers, directors, agents and employees harmless from any claim or demand, including reasonable attorney's fees, made by any third party due to or arising out of Your breach of this agreement or the documents it incorporates by reference, or Your violation of any law or the rights of a third party.

12. Entire Agreement
These Terms, together with the Galakiwi "Cookies Use", "Booking Terms & Conditions" and "Privacy Policy" statements constitute the entire agreement between us relating to the subject matter hereof, and supersedes any prior understandings or agreements (whether oral or written) regarding the subject matter, and may not be amended or modified except in writing or by making such amendments or modifications available on this Site.

  • Kath Silvester, New Zealand - 10-day Galapagos Adventure, May 2017
    The x-factor with Galakiwi's tour, being land-based, is the insight you get into real life on the Galapagos. This was what lifted our trip beyond the expected 'trip of a lifetime' to see the natural sights of the Galapagos, to a really meaningful (though short!) experience in another country and culture.
    Kath Silvester, New Zealand
    10-day Galapagos Adventure, May 2017
  • Alison Gray, New Zealand - 6-day Land Galapagos Tour, March 2016
    We had a great land-based trip with Galakiwi -it as fun being ashore at night and wandering among the wildlife and with the locals in the street. And staying on an extra couple of days gave us time by ourselves but with full support from the Galakiwi team when we wanted it. The best of both worlds with a great professional approach. Thanks heaps as they say in NZ!
    Alison Gray, New Zealand
    6-day Land Galapagos Tour, March 2016
  • Jamie Jacobs, November 2015 - 10-day Galapagos Adventure Tour
    While I knew I would enjoy the Galapagos, the trip with Galakiwi became for me the highlight of our South American travels.
    Jamie Jacobs, November 2015
    10-day Galapagos Adventure Tour
  • Chi & Jay, New Zealand - Custom Ecuador & Galapagos Wedding Tour
    We just wanted to write a quick note to say a massive thank you to everyone in Galakiwi who have helped make this trip so memorable for us. Everyone had a great time and really enjoyed it.
    Chi & Jay, New Zealand
    Custom Ecuador & Galapagos Wedding Tour
  • Chris Urquhart, Canada - 10-day Galapagos Adventure Tour, June 2016
    We spent a month in South America and our time in the Galapagos was the highlight. There were new delightful surprises multiple times a day. Our guide, Pablo, shared his enthusiasm with us and kept us entertained with great stories and fascinating information each and every day. The land based tour from Galakiwi was definitely the right choice. We have spoken to others that took ship based tours and we feel that we made a great choice with Galakiwi. It was the trip of a lifetime!
    Chris Urquhart, Canada
    10-day Galapagos Adventure Tour, June 2016
  • Duly Lee, USA - Custom Galapagos Family Tour
    I had been planning a trip with my family for ages, and when the idea to go to Galapagos emerged, I thought what a better place to reunite with family and induce some very needed bonding opportunity. The fantastic natural setting was super conductive to this goal, but if it wasn't for GALAKIWI's immaculate service and attention it wouldn't have happened. So thanks to you guys for everything!
    Duly Lee, USA
    Custom Galapagos Family Tour
  • Larry Katz, USA - 10-day Galapagos Adventure Tour, December 2015
    We are three couples with different interests and abilities, but the trip was great for all of us. The activities were a blast, our guide was top-notch and everything went just as we had hoped. We really loved it and would highly recommend Galakiwi to anyone thinking of a land-based Galapagos trip.
    Larry Katz, USA
    10-day Galapagos Adventure Tour, December 2015
  • Rachel Mundy, New Zealand - Galapagos Biking Tour
    The Galapagos mountain biking adventure trip was an amazing experience. Having to dodge a giant tortoise in the middle of the road is not something that happens every day. A great way to see these beautiful and unique islands in a slightly more detailed way.
    Rachel Mundy, New Zealand
    Galapagos Biking Tour
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